Comstor Uk - Entirety Services

Using Entirety Services means you can receive efficient and effective service and support with the satisfaction of having a single point of contact for your multi vendor networking solutions, and have the comfort of knowing your service requirements are supported by enhanced Cisco expertise.

Entirety Services provides a range of baseline services that provide you with the maintenance service and support needed to ensure your Cisco products operate efficiently, remain highly available and benefit from the most up-to-date system software. These services are delivered through a variety of programmes that contain four key components:

Entirety Services TAC

Rapid technical problem support with around-the-clock access to the Entirety Services Technical Assistance Centre (TAC) for expert technical engineers to help you resolve your network problems.

IOS Software

Ongoing system software updates that enable you to efficiently evolve your network infrastructure to address ever-changing business needs and to help increase return on original hardware investment

Hardware Replacement

Comprehensive options available from the advanced hardware replacement of failed parts on a next business day basis, right through to hardware replacement within 4 hours with the option of an onsite engineer 365 a year.

Cisco.com

Registered access to an array of powerful online tools, allowing you to more quickly address common network problems, providing around-the-clock access to comprehensive technical information and a collection of configuration, installation, troubleshooting and service request management tools.