Overview

Help Desk / Support Services

Westcon Africa provides support services for channel partners, SMB resellers and system integrators, covering our product ranges.

Our Engineers and Business Managers:

Cisco Support:

• James Ndengwa - jndengwa@westconafrica.com  (Sub-Sahara Africa - English)
• Charles Esekhile - cesekhile@westconafrica.com  (Sub-Sahara Africa - English)
• Chris Mason - cmason@westconafrica.com  (Southern African Regions - English)
• Martin Welsh - mwelsh@westconafrica.com  (Southern African Regions - English)
• John Singleton - jsingleton@westconafrica.com  (Southern African Regions - English)
• Forkwen Chi - fchi@westconafrica.com  (Sub-Sahara Africa - French)

Symantec Support: 

• Nawaz Bagha - nbagha@westconafrica.com
• Ifoma Anie - ianie@westconafrica.com
Bhabani Prasad - bprasad@westconafrica.com
Muh Bulawa - mbulawa@westconafrica.com  

VMware Support: 

• Emmanuel Adeogun -  eadeogun@westconafrica.com
• Phares Kariuki -  pkariuki@westconafrica.com
  

Motorola and Zebra Support: 

• Uche Osinobi -  uosinobi@westconafrica.com
  
  

APC / Modrac / CommScope Support:

• James Austin -  jaustin@westconafrica.com
  
  
  

EMC Support:

• John Nderito -  jnderito@westconafrica.com

Epson / TallyGenicom / Tally Dascom Support:

• Robbie Scott -  rscott@westconafrica.com

Terms and Conditions:

• On site assistance can be arranged by prior arrangement.
• Terms and Conditions apply.

Your enquiry is very important and we will response to your request as soon as possible and if you wish to escalate your request please email us on info@westconafrica.com