Welcome to Westcon Collaboration, a Westcon Group company and the leading specialty distributor of advanced technology solutions in the world.
To learn more about the industry-leading products and services we offer to help resellers and integrators become more productive and profitable in selling advanced technology solutions, visit our outstanding solutions programs.
The GoldSeal Support Center assists with any Westcon Group reseller as well as end-user customers who have purchased the GoldSeal Maintenance Program for their Polycom video or audio conferencing system. The GoldSeal Support Center's experienced and dedicated technical professionals will provide trouble isolation and resolution through diagnostics and the performance of fault isolation procedures. Technical information can be accessed from Polycom’s Knowledge Base.
Video Test Numbers:
ISDN/H.320:
(630) 598-1150 (384kbps - ISDN)
IP/H.323:
66.244.181.76 (up to 1MB)
Customer Support:
Telephone: (877) 446-5373
Telephone: (630) 355-8600
E-mail: goldseal@westcon.com
All resellers who wish to sell Polycom products are required to complete the Certification Requirements to become certified. Our Certification Program is designed to give our channel partners the skills and ability to support end user customers at the highest-level of sales, service and support.
Click here for more information on how to become Polycom Certified through Westcon Collaboration.
Polycom’s “Not for Resale” (NFR) Demo Equipment program allows channel partners to purchase the demo products required to fulfill their certification requirements and effectively demonstrate the value of Polycom solutions for their customers.
“Demo Equipment” are those eligible Polycom products that Polycom makes available for purchase by its channel partners at an additional discount above the standard product discount. Polycom may add or delete specific products from the available list of Demo Equipment at any time without notice.
Click Here for more information on the LIMITED TIME promotion only available to new CollaborationPoint members.
