Westcon Group E-Business Tool - eCommerce
Westcon Group's eBusiness services. Among these services is Westcon Group's eCommerce site which provides you with all the information you need about your orders--quickly, conveniently and securely.
Please take a moment to watch Gino Cotignola, CIO of Westcon Group North America, describe some of the benefits Westcon Group's eCommerce system offers.
Let's start with convenience: our eCommerce site is available 24x7 and reflects real-time pricing and inventory levels. Simply register online to access valuable order information at your fingertips.
Take advantage of our site to generate quotes, obtain pricing details, track an order, print an invoice or create an RMA and many, many more features
eCommerce Service Solutions
| Product Information | 
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- Product Catalog
Search across all vendors for current products or select a specific vendor to narrow your search. - Product Availability
Real-time availability helps with planning and setting expectations with your customers. In addition to current availability you will see the quantity ir order with the vendor along with the ETA date provided by the vendor of when it will leave their warehouse |
| Pricing | 
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- Pricing
View all pricing which is available to you. Whether it is a standard price or a custom price. All are available on line to ensure accurate quoting. - Ordering after normal business hours
The confirmation you receive when order is placed gives you the confidence that the order has been received and will begin processing the next business day. |
| Post Sale |
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- Order Status
Access the status of all your orders. Updated hourly giving you the latest status of current orders including estimated ship dates for open orders. Additionally, orders which have shipped will contain serial numbers tracking numbers.
- Invoices
Invoices can be printed from the site as soon as they appear. As with order status they are updated hourly. This enables you to invoice your customer more quickly.
- RMA Requests
Step-By-Step process from selecting the order down to the individual serial numbers being returned. Requesting an RMA -n-line is quick and accurate which minimizes the time to process, giving you your replacement or refund quickly.
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| Features & Benefits | 
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- 24x7 password protected access
(You can have multiple accounts and customizable permissions)
- Shopping Carts
Save time by not having to search for your most currently ordered items. Saved carts can be retrieved each time you enter the site. Create as many carts as you like. When you retrieve a cart you will be shown product availability for all items, saving you time from having to search for each item.
- Registration
Download Form Here
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