As the team behind your team, Westcon has assembled a very complete set of tools and services for our reseller customer to draw upon. These tools can be accessed through local country sites or through your local account manager. These offerings fill in the experience gaps within your team and take your business to the next level.
Here is what we offer.
Global Logistics
Westcon's global logistics are unrivalled in the industry and ideal if you are looking to do business in multiple regions. Through our
Global Procurement Service (GPS) , we can handle the difficult aspects of international warehousing, shipping, import/export and integration so you can focus on selling and growing your business. Most importantly, we maintain a global order desk that ensures that every single multi-national shipment complies with international law. Our logistical systems are designed to augment and complement your current capabilities, while extending your reach in an efficient manner.
Flexible Financial Services
We offer financial resources to help resellers win and succeed with sales opportunities and keep their business going. We can provide credit lines through our local financing programs, which help maximize credit potential. These programs are typically put in place quickly, with the objective of getting your credit line open with minimal delay. Specific Financial Services include:
- Credit Extension
- Leasing to Cover Major Purchases
- Personal Guarantee to Grow Your Business
- Joint Purchase Order
- Recognition across Westcon Group
Please click here to read more about our global financial services offerings
Outstanding Sales Tools
Our sales tools help increase your win rates and deliver greater success. Whether they are simple, single page "How to Sell Guides," or 300 page, in-depth reference solutions handbooks, our sales tools are designed to support the sale of multi-vendor solutions that make sense for your customer. The following sales tools are available simply by registering with one of our solutions programs:
How To Sell Guides - quick-reference documents for each vendor within our portfolio.
Business Value Guides - detailed briefing documents targeting specific industry segments
Solutions Handbooks – comprehensive reference guides that help our customers sell advanced technology solutions for their end-user customers. Solutions are in the areas of convergence, security, mobility and collaboration. Each Handbook contains the key vendor’s global product catalogue, providing a one-stop reference guide.
Email Request for PDF version of Handbook 
Intelligence from Current Analysis
We provide access to
Current Analysis – one of the most powerful marketing tools available today.
Current Analysis delivers independent, timely, in-depth intelligence, analysis, and advice that enables you to continuously anticipate and counter competitive threats.
Comprehensive Product Portfolio
Westcon Group is that single source for the best IP telephony, network security and wireless solutions on the market today. To make it easier to navigate, we have added a portfolio of carefully chosen complementary products, technologies and services. These are grouped into solutions programs to allow a focused solution based appraoch to selling.
Read more.
To view our complete global Manufacturers line card, click here 
E-Business Services and Compass E-Commerce
If you feel your company spends too much time on pricing research, inventory availability, returns, shipping instructions and product tracking, Westcon Group can help. Through Compass, our ecommerce system, we simplify product purchasing in many ways.
- Web Services
- Customized Pricing
- Real-Time Availability
- Role-Based Functionality and Workflow
- Integrated Returns (RMA) Processing
- Flexible Shipping Management
- TRACK-IT Order Tracking
Please click here to learn more about the details of our E-Business offerings and sign up for E-Commerce.
Expert Technical and Professional Services
If you are a reseller who wants to complement your own offerings, train your existing staff, or simply offload basic tasks, we can help. In many regions, we offer services through our solution providers to help them nurture and build customer relationships. We can provide resellers with qualified and certified engineers experienced in designing complete multi-vendor solutions, and we can also provide general installation services for core routing and switching technologies. This helps you service the needs of your customers without the need to be fully certified or maintaining in-house technical resources.
Please read more about our Professional Services Offerings.
