Looking for an online service to simplify product purchasing?
If it seems that your company spends too much time on product pricing, product availability, product purchasing, product add-ons, product returns, product shipping instructions, and product tracking, Westcon Convergence can help. Through Compass, our ecommerce system, we can simplify product purchasing.
Compass provides accurate pricing, consistent with the promotions and rebates available specifically to you. The accuracy and speed with which you can quote your end-user customer can give you a definite competitive edge.
Compass allows you to split your procurement workflow between teams for quoting, configuring and purchasing. Each level has increased functionality, from read-only browsing to full-procurement administration.
Compass offers you the convenience of self-service RMA processing with automatic reconciliation of order numbers, item quantities and serial numbers. When you have a valid reason for a product return you can enjoy an accelerated, fully-documented route to a satisfactory resolution.
Compass “Gold Access” users can save and manage an unlimited number of “ship to” addresses without any duplication of re-keying, allowing for effective drop shipments to your customers. Up to eight different shipping instructions can be saved and re-used.
Compass allows you to track your orders using a wide range of parameters. A Track-IT Notice email contains a link to real time order status. With one click, you will be able to check the status of your order and location in the delivery cycle. If your order has invoiced, you'll be able to see the copy of the invoice and obtain other types of information from your Track-IT Notice.
Use Westcon Convergence Compass E-Commerce to check product availability and pricing, and to place your order.
